A growing number of organisations go beyond the content ‘face lift’ to truly transform their digital presence. But the inconvenient truth is that most digital transformation programmes usually fail in some way or other. And they fail for some pretty consistent reasons. Most organisations and teams have limited capacity for change. Agile digital transformation will rapidly expose that capacity. In this talk, we will show you when your change programme might be ‘‘too cold’, ‘too hot’ and how to keep the conditions ‘just right’ using my experience at the University of Southampton.