This content is locked

This content is no longer available.

Back
Video content locked

Designing for everyone from the start – Inclusive Design and Accessibility

A session hosted by Jamie Trollope
Head of User Research, ONS

Every service and product that we design has the potential to exclude users if their needs aren’t understood and put at the heart of the development. Inclusive design emphasises the need to understand the full diversity of our users and to use those powerful insights to inform our decisions and strategy.

Come along to our session and learn how to move from research methods to research outputs to service blueprints and accessible designs, to ensure your solutions are as inclusive as possible. The session will be 2 hours long, allowing you to work through the end to end process of research and designing for those with accessibility needs.

Jamie is a lead user researcher at ONS with over 10 years of experience in both qualitative and quantitative methodologies. He has worked on web, phone and traditional service design with extensive experience of delivering government services in line with Government Digital Service Standards.


Join the discussion

You need to be registered as an delegate in order to comment on this session.

RegisterRegister

Topics covered

Learn from amazing companies like these

Office for National Statistics

Proudly supported by

Want to sponsor this event? contact us.